Contact Us
Got a question about a review, spotted something that needs updating, or want to flag your own experience with a casino site? This page explains how to reach the team behind consciouscollaboration.co.uk and what sort of enquiries we're best placed to help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to respond within a couple of working days, though busier periods can occasionally slow that down.
What we can help with
- Corrections or updates to information on a casino review, such as a changed welcome offer or a payment method that's no longer available
- General questions about how we research and rank the sites featured on consciouscollaboration.co.uk
- Feedback on your own experience signing up, depositing or withdrawing at any of the brands we cover
- Suggestions for casinos, payment methods or topics you'd like us to look into
- Reports of broken links, outdated bonus terms or anything else that looks wrong on the site
What we can't do
We're an independent comparison and review site, not a casino operator, a payment provider or a regulator. That means we can't process deposits or withdrawals, access your account with any brand listed on this site, or intervene in a dispute between you and a casino. If you have a specific issue with an account, deposit or bonus, the casino's own customer support team is the right first point of contact, since they hold your account details and can act on them directly.
If your enquiry is about managing your gambling — including how self-exclusion schemes work or where to find support — our Responsible Gambling page is a better starting point than a direct message to us, as it covers the practical steps and support options in more detail.
Before you write in
A few things that help us answer faster:
- Tell us which page or casino your message relates to, with a link if you have one
- Include screenshots for anything visual, such as an incorrect offer or a broken page element
- Keep account-specific issues (deposits, withdrawals, verification) for the casino's own support team, since we don't have access to hold or manage player accounts
For background on who compiles our reviews and how the site approaches ranking casinos not on GamStop, our About Us page covers that in full. If you're weighing up which site to join, our guide to non GamStop casinos runs through the current options, how they compare, and what to check before signing up.
A quick note on eligibility
Everything on consciouscollaboration.co.uk is written for readers aged 18 and over. If you're contacting us about an account issue, please be aware that participation in any gambling activity, including at sites not covered by GamStop, remains subject to age verification and the terms set by the individual operator.